I came across VentureBeat’s coverage of AdInfuse, which apparently is taking phone call data directly from carriers in order to create profiles of consumers that can be used for ad targeting. The VentureBeat article says that AdInfuse believes that consumers “will be less sensitive about privacy issues on phones”. Really? Consumers are already fairly insensitive about privacy online, but I struggle to see them being as freewheeling when it comes to a device that is physically with them at least two thirds of their lives. Mashable asks if scraping phone number records with a box at the carrier level leads to too creepy of an ad targeting solution. My position is, that the consumer should be made aware of the potential use of their data and should be asked to opt into it (not opt out). If it can lead to lower mobile phone bills or the freedom to get out of signing 2-year contracts to get the latest handset, many consumers will play along… but it should be their choice, fullstop.
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October 29 2007
Rob, Regardless of if I received a subsidy on my plan or device, I still feel uncomfortable with this concept. The main premise of my concern is that my information can be used for *another person’s advertising*. “Ad Infuse will look at things like the phone numbers you’re calling in order to determine general demographics, such as probable age and gender.” This essentially allows my information to help judge who *you* are when you call me. I have a strange feeling about that.
October 29 2007
It’s a very good point, Atul — not only are they using the information of other subscribers to analyze you, but also other non-subscribers. this gets deep into the “ownership of data” part of the mostly non-existent law around privacy. I welcome further discussion on the implications of this type of product…